Yes, if the license you purchased is at most 9 months old.
- If your license is less than 3 months old, you will receive a full refund on the initial price.
- If your license is 3 to 6 months old, you will receive a 50% refund on the initial price.
- If your license is 6 to 9 months old, you will receive a 25% refund on the initial price.
The bundle license will add one year support and downloads to your initial purchase.
For instance, if you purchased
Trombinoscope Contacts at $29.95 four months ago, you will be refunded $14.98 on your new purchase of the bundle license.
It does not matter how many extensions you bought in the past 9 months. They will all get refunded, fully or in part, as calculated above.
Allow 1-2 business days for the refund to be awarded. If you do not receive a refund you thought you should be getting, please contact us. Refunds are rewarded automatically if the email address provided for the bundle is the same as the one provided in previous purchases.