Step 1 - Quote
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look at requirements for the project + time and budget
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research (existing content, structure, competition)
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specific add-ons inventory
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estimate
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hand out of all credentials (login/pwd) by the client - confidentiality agreement
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validation of the technical requirements
Step 2 - Web design development & testing
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creation of design mock-up (wireframe)
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choice of color scheme
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choice of graphics (handed out and/or in-house)
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client review and feedback
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CMS template creation
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cross-browser and web standards compliance testing
Step 3 - Web site development & testing
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CMS install and setup on development server
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CMS template install
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custom coding (add-ons)
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CMS add-ons install (for existing and added functionality)
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web site setup (users, contacts, links, menus, categories for contacts, content and links)
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re-organization of the content (old and new text and images)
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content is dispatched in template place holders
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verification that everything works correctly
Step 4 - Customer review
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access to demo server
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incorporate changes/modifications
Step 5 - Release
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DNS creation (optional)
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ISP space rental (optional)
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install and configuration on the ISP server
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testing of functionalities
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documentation (step by step doc of functionalities)
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invoicing
Step 6 - Support
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one year free support on existing website
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backup setup
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DNS/ISP renewals (if not handled by client)
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free CMS and add-ons security updates