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10 years 8 months ago #3543 by nbholt
Fatal Error was created by nbholt
Fatal error: Class 'SYWUtilities' not found in /home/pace25ad/public_html/components/com_trombinoscopeextended/views/trombinoscopeextended/view.html.php on line 23

This is what I see when I click on my link. My developers have had a look and apparently we are missing a library or something? help please!!

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10 years 8 months ago #3544 by admin
Replied by admin on topic Fatal Error
Hello,
yes, you are missing a library. There is a warning on the site and when you install the component about it.
Just go to www.simplifyyourweb.com/index.php/downlo...ategory/23-libraries and download the library.
That should fix your issues.
Olivier.
The following user(s) said Thank You: nbholt

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10 years 8 months ago #3545 by nbholt
Replied by nbholt on topic Fatal Error
Thank you! I have downloaded and installed. Now I am getting the following error:
Fatal error: Class 'JHelperTags' not found in /home/pace25ad/public_html/components/com_trombinoscopeextended/models/trombinoscopeextended.php on line 807

Is this component related?

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10 years 8 months ago #3547 by admin
Replied by admin on topic Fatal Error
Can you tell me what version of Joomla! you are using?
JHelperTags is a Joomla! helper class.
Olivier.
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10 years 3 months ago #3733 by welsh
Replied by welsh on topic Fatal Error
Hi

I am getting the same issue, a white screen with the following error message:

Fatal error: Class 'JHelperTags' not found in /httpdocs/components/com_trombinoscopeextended/models/trombinoscopeextended.php on line 808

I am using Joomla! 2.5.23 Stable

Thanks in advance for your reply

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10 years 3 months ago #3734 by admin
Replied by admin on topic Fatal Error
Hello,
This error usually happens when a menu item or module have been created BEFORE installing the syw_lib library.
What needs to be done is to re-save the menu item(s) or the module instance(s) once the library has been installed.
The proper parameters will be saved at this point and remove the error.
Olivier.

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