Are you enjoying the extensions? Did you like the support? Help others decide.

Leave a review

lightbulb-o Error HTTP 500 (Internal Server Error)

More
10 years 10 months ago #2365 by manos2012
Error HTTP 500 (Internal Server Error) was created by manos2012
Hello
I put the tool and everything went just okay I implement scroll arrows I pulled Error HTTP 500 (Internal Server Error) I have made the mistake
thank you very much

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #2367 by admin
Replied by admin on topic Re: Error HTTP 500 (Internal Server Error)
Hello,
I am sorry I am not sure I understand correctly. Are you getting a HTTP 500 error when using animations (scroll) in the module? Does it work fine when there is no animation? Do you have a URL I can look at?

Olivier.

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #2368 by manos2012
Replied by manos2012 on topic Re: Error HTTP 500 (Internal Server Error)
this address tool works only if you do not operate the tool scroll sdhost.eu/index.php :(


Best Recards
Manos Gialouris

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #2370 by admin
Replied by admin on topic Re: Error HTTP 500 (Internal Server Error)
Thanks Manos.
Do you get the error when you get to the page or when you click on an article link?
I am trying to figure out why you would get an error 500 just by adding the scrolling. Do you have a screenshot of the error when it is happening? When you have the 500 error, do you have some extra information I could use to understand what is going on?
Have you tried the module on a page where there are not so many other animations working at the same time?
In the module, did you disable jQuery?
Did you install the external library needed for the module?

Olivier.

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #2375 by manos2012
Replied by manos2012 on topic Re: Error HTTP 500 (Internal Server Error)


We send screenshots to see the configuration in the jQuery have it enabled. The problem for me is that I'm professionals developers. The problem does only when you turn the animation, by then working properly.

Thanks for the help

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #2377 by admin
Replied by admin on topic Re: Error HTTP 500 (Internal Server Error)
Hello,
thanks for the screenshots.
You are missing the external library.
Please download at [required library]
You are also using jQuery Easy so you do not need to enable jQuery in the module.

Olivier.

Please Log in or Create an account to join the conversation.