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10 years 2 months ago #3761 by gabber3000
blank page was created by gabber3000
Hi,
I created a menu and then I created a new item and I associate link "Trombinoscope This view displays a Trombinoscope of contacts" when I click on my new item the result and a paggina empty. Do not display my registered users.
I'm using the version of joomla 3.3.3
Thanks.

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10 years 2 months ago #3762 by admin
Replied by admin on topic blank page
Hello,

I just replied to your email.
The problem may just be a problem with the external library syw_lib. Did you install it? If so, did you install it after saving the menu item? In which case saving it once more will solve the issue.
Olivier.

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10 years 2 months ago #3763 by gabber3000
Replied by gabber3000 on topic blank page
I created my first menu item. When I saw with my own eyes that the page was white I read the documentation and I installed the external library successfully. The link does not work.
I created a new item by putting the voice Trombinoscope This view displays a Trombinoscope of contacts I clicked the save button.
I went to my homepage and the result is again a blank page.
you think I should uninstall all?
and install the library before and after the external component?
Many thanks.

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10 years 2 months ago - 10 years 2 months ago #3764 by admin
Replied by admin on topic blank page
You don't need to uninstall anything. Just save your menu items once more even if you make no changes. It will fix the parameter list of the menu items internally now that you have the library installed.

In case it still does not work, send me your credentials at [email protected] and I will take a look.
Thank you!
Olivier.
Last edit: 10 years 2 months ago by admin.

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10 years 2 months ago #3765 by admin
Replied by admin on topic blank page
This was just an issue with the fact there was no contact in the Joomla! standard contact component.
The Trombinoscope component does not replace the contact component but uses it to create new views :-)
Olivier.
The following user(s) said Thank You: gabber3000

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