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9 years 1 month ago #4086 by alick111
Internet explorer problem! was created by alick111
Hello, I like the module a lot and i am using it in a website that i am developing at the moment but i have a big problem... Maybe it's a bug?
The module works fine in Chrome but now i realised that it's not working at all in Internet explorer 11. Nothing gets displayed, no news, nor title or picture, the page looks empty!
Could you please help me? I have no ideas and I don't know what to do... Thank you!

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9 years 1 month ago #4087 by admin
Replied by admin on topic Internet explorer problem!
Hello,
the module has been tested in all browsers and should definitely be working in Internet Explorer 11.
Could you send me the URL of the page that contains the module? I would like to see what may be wrong. If you have a blank page in Internet Explorer but not in Chrome, that may not be a bug but another issue...
If you want the URL link/credentials to stay confidential, you can send me an email at [email protected].
Thanks!
Olivier.

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9 years 1 month ago #4088 by alick111
Replied by alick111 on topic Internet explorer problem!
Hello,
I sent you pages address and login by email.
Thanks!

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9 years 1 month ago #4089 by admin
Replied by admin on topic Internet explorer problem!
Thank you for the email, I got all I needed.

It turns out this is a Joomla configuration issue:

- first, the module is associated to a position that does not seem to be visible (?). I changed the module to 'content-top-a' to test it. You will have to figure out the right position for you,

- second, there was no article to show (all were pending - therefore invisible). I changed the 'start publishing' date of the article 'Usato - TINA A GAS 300L' to see it.

No matter what browser, nothing was showing on my end.
The changes I have made do work in IE 11 and all other browsers.
Olivier.
The following user(s) said Thank You: alick111

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9 years 1 month ago #4090 by alick111
Replied by alick111 on topic Internet explorer problem!
Thank you so much and sorry! :P Someone else changed the publishing date and i didn't notice that. I wasn't logged in in explorer so i thought the news weren't displaying...
The module gets called by a plugin on the page and that's ok.
Thanks again, all solved!

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9 years 1 month ago #4091 by admin
Replied by admin on topic Internet explorer problem!
No problem, you are very welcome!
Glad it is all figured out :-)
Olivier.

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