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Website no longer accessible

admin
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11 years 7 months ago #2179 by admin

Replied by admin on topic Re: Website no longer accessible

This user's website is back online. After hours researching this problem, it turned out it may have been a template issue. Other templates were working fine. No further details have been provided.

Olivier.

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EddyH
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11 years 7 months ago #2180 by EddyH

Replied by EddyH on topic Re: Website no longer accessible

At the end it turned out to be caused by an incorrect set up of reCaptcha: the Joomla plug-in was disabled while in other components it was activated. Somewhere on a forum I read that I should have installed jQuery. Probably due to cache the problem that the entire website wear no longer accessible seemed to be caused by the jQuery.
Just activating the reCaptcha plug-in was sufficient to get the website back.

Thanks admin for your support.
Much appreciated.

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admin
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11 years 7 months ago #2181 by admin

Replied by admin on topic Re: Website no longer accessible

Thanks Eddy for this explanation!

Olivier.

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