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file it doesn't work at all

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12 years 6 months ago #401 by deboroh
it doesn't work at all was created by deboroh
Hi
I've just installed and configured the module, but as i activate it the site doesn't open anymore. it simply presents a white page. I tried to verify the onfiguration but it seems correct. any suggestion?

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12 years 6 months ago #402 by admin
Replied by admin on topic Re: it doesn't work at all
Hello,
difficult to know what is happening at this point without knowing your configuration. Nobody ever posted this problem before.
Can you send screen shots of your configuration for the module and the URL for your site? Thank you.
Olivier.

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12 years 6 months ago #403 by deboroh
Replied by deboroh on topic Re: it doesn't work at all
Hi,
thank you for your answer.
here it is the print screen of my configuration I can't give you the address of my site because it's an intranet site.
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12 years 6 months ago - 12 years 6 months ago #404 by admin
Replied by admin on topic Re: it doesn't work at all
I am sorry, I do not see anything wrong with the configuration. Could you look at the error logs on the server and report what errors are recorded? Since I cannot have access to your intranet, it will be rather difficult for me to see what is going on.
By the way, sorry for the delay, I am travelling...
Olivier.
Last edit: 12 years 6 months ago by admin.

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