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file Latest News Enhanced Pro crashs after updating the free version

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3 years 8 months ago #5416 by ktdgmbh
Hey there,

after updating the free version to pro Latest News Enhanced doesn´t work anymore. I have tried different solutions, but nothing helps.

Help ;-)

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3 years 8 months ago #5417 by syw
Hello, 

what is not working? The access to the module instances in the console? The outputs on the website? Was your free version up-to-date before the upgrade?

Please contact me at [email protected] with credentials so I can access your site's administration console. Thank you!

Olivier.

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3 years 8 months ago #5418 by syw
I would like to help, but I have not heard from you...

Olivier.

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3 years 8 months ago #5419 by syw
After investigation, there is no 'crash' of any kind.
The pro version supports the extension 'Multicats' but that extension is not setup on your site. But it is enabled.
Latest News Enhanced Pro looks for articles having multicats categories and finds none.
Either setup multicats or disable it. That will fix the problem.

Olivier.

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