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08Mar2020
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Troubleshoot: reCaptcha does not work, I get a lot of spam

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Custom reCaptcha
First published February 17, 2020
1017 hits - No rating
 

Adding the Google reCaptcha on forms limits the amount of spam you may be getting, but not all spam can be filtered for several reasons:

  • not all attacks are machine-made, people are also paid to send you spam, one form at a time,
  • machine attacks are getting 'smart',
  • the Google reCaptcha settings are too weak.

Although there is nothing you can do about the spam you receive, you can still check your Google reCaptcha settings and ensure that they are optimized for your situation.

Go to the Google reCaptcha administrator console.

The Google ReCaptcha admin console
Accessing the Google ReCaptcha admin console

Access the settings.

The console settings
The console settings

Go down to the security preferences section

The security preferences
The security preferences

Set the security to most secure. This will present the challenges to more users, but it will definitely limit more illegitimate ones.